The Problem
What It Looks Like
- • Staff spend hours on repetitive data entry
- • Information copied between systems manually
- • Reports assembled from multiple sources by hand
- • Approval workflows managed via email chains
- • Bottlenecks at specific people or steps
What It Costs
- ✕ 20-40% of knowledge worker time on low-value tasks
- ✕ High error rates from manual data handling
- ✕ Delayed decisions waiting for information
- ✕ Staff frustration and turnover
- ✕ Inability to scale without proportional hiring
The Real Risk: Manual processes don't scale. As you grow, you either hire proportionally (expensive) or quality degrades. Competitors with automated operations serve more customers with fewer resources.
High-ROI Automation Opportunities
These represent common starting points. Most organisations begin with one process and expand after proving value.
Invoice Processing
Before: Manual entry, 15 min each
After: OCR extraction, validation, anomaly flagging, approval routing
IT Service Management
Before: Manual ticket triage and routing
After: Ticket triage, password resets, access provisioning, incident routing
Recruitment Screening
Before: Manual resume review and scheduling
After: Resume screening, interview scheduling, candidate coordination
Meeting Follow-up
Before: Manual notes and action tracking
After: Transcription, action items, CRM updates, task assignment
Document Classification
Before: Manual categorisation and filing
After: Extract and categorise data from contracts, forms, records
Report Generation
Before: 4 hours weekly manual assembly
After: Auto-generated from data sources
Our Approach
Automate the automatable, augment the rest. Focus on high-volume, rule-based processes first. Keep humans on judgment calls.
Discovery
1 week: Map current processes, identify automation candidates, prioritise by ROI.
Quick Wins
2-4 weeks: Implement 2-3 high-impact automations, measure impact, build momentum.
Systematic Scale
Ongoing: Execute prioritised roadmap, integrate systems, continuous improvement.
Value Delivered
Quantifiable Outcomes
- 50-70% time savings on automated tasks
- 80-95% reduction in error rates
- 5-10x faster processing speed
- ROI demonstrated within 4 weeks
Strategic Outcomes
- Scale without proportional headcount
- Faster response times (customer satisfaction)
- Improved data quality and consistency
- Staff focused on judgment, not data entry
The Solution: Agentic Business Assistants
AI agents that understand your business context, follow your rules, and improve over time. Not generic chatbots—focused tools that do one thing well.
Company Context
Maintains your business rules, history, and preferences—not generic responses.
Human Oversight
Humans review and approve. The shift is from "do everything" to "validate decisions."
Continuous Improvement
Learns from corrections over time. Gets better as you use it.