Going live is the beginning, not the end.

Audience: Teams with a live application and infrastructure management in place but no dedicated capacity to monitor and respond to application-level issues.

Outcome: Monitors your application, applies security patches, and responds to incidents during business hours. Suited to teams that have infrastructure management in place but no dedicated application operations capacity. You keep control of the infrastructure - we keep the application healthy.

Audience: Teams with a live application in production that needs regular maintenance but no active feature development.

Outcome: Provides ongoing maintenance for a live application on a fixed monthly retainer. Covers bug fixes, security patches, dependency updates, and minor improvements. Suited to applications in production that do not require active feature development but need regular upkeep to stay secure and functional.

Audience: Scale-ups and mid-market companies running on cloud platforms whose engineering team should not be spending time on operational maintenance.

Outcome: Manages both the application and the platform it runs on - PaaS, IaaS, or both. Covers monitoring, patching, incident response, and infrastructure upkeep. Suited to scale-ups and mid-market companies running on cloud platforms who need someone to own the operational layer so the engineering team can focus on product work.

Audience: Product owners with a live product that needs ongoing feature development and improvement without a full-time engineering team.

Outcome: Provides continuous development capacity on a fixed monthly retainer. Covers new feature development, technical enhancements, and maintenance alongside active product improvement. Suited to products that are live and need to keep evolving but do not justify a full-time engineering hire.

Audience: Organisations with business-critical systems that require dedicated, full-stack operational ownership across application, platform, and infrastructure.

Outcome: Takes complete operational ownership of your technology stack across application, platform, and infrastructure layers. Covers monitoring, security patching and hardening, incident response with defined escalation protocols, capacity planning, and continuous improvement recommendations. Suited to organisations with business-critical systems that cannot afford gaps in operational coverage.

Audience: Organisations that need a complete engineering and operations partner for a live product without the overhead of building an internal team.

Outcome: Provides full engineering and operations coverage on a fixed monthly retainer. Covers maintenance, feature development, infrastructure management, and strategic technical initiatives. The closest equivalent to an embedded engineering and operations team without the overhead of full-time employment.